Cisco UCCX Wallboard 2.3 Copyright (c) 2009-2011 by Antoni Sawicki -------------------------------------------------------------------------------- The purpose of this wallboard application is to display a per team, live call stats on an airport style, wall mounted display. For such a purpose this is not a web page but rather a full screen Windows application. Download: http://www.tenox.tc/out/#wallboard Installation steps: 1. You need to enable hybrid / mixed mode on the UCCX MS-SQL server. Yes it is supported by Cisco, however if you use the reporting tool you will need to set AUTH=1 in hrcConfig.ini file. 2. You need to create a wallboard user on the SQL server and assign it db_wallboard_read role. 3. In the UCCX configuration page go to Tools->Real Time Snapshot Config. Enable data writing at 5 second interval and tick in both CSQs Summary and CCX System Summary. Don't bother putting Wallboard System server or user id / password. Leave them empty. 4. On the actual machine where wallboard exe will be running you need to configure a ODBC source pointing to the server using the SQL server authentication (second option). Test the connection with username and password you created in point 2. You can also use http://www.sqldbx.com/ to test if the ODBC connection can be made and data queried. 5. Configure wallboard.cfg with appropriate queue name, ODBC DSN and auth parameters (username/password). If you have two UCCX servers in a cluster you can have two ODBC DSNs created. Wallboard will fail over automatically. 6. Make sure that system clock is synchronized and Wallboard auto starts. Any issues let me know at tenox@tenox.tc