; Cisco UCCX Wallboard 2.3 sample configuration file ; required options queue_name=Service Desk odbc_dsn1=wb1 ; if you have a cluster you can put second DSN here ; also consider setting showdsn=yes to see which one is in use ;odbc_dsn2=wb2 ; MS SQL DB wallboard user/login/roles odbc_username=wb odbc_password=wb ; title bar prefix org_name=Snake Oil ; over threshold blinking warning (waittime in secods) ;sla_waitqueue=5 ;sla_waittime=30 ;sla_beepalert=yes ; colors in hex RGB like in HTML ;spacer_color=FFFFFF ;panel_fgcolor=DCE6F0 ;panel_bgcolor=002383 ;status_fgcolor=FFFFFF ;status_bgcolor=1199DD ;blink_fgcolor=FF8000 ; screen saver (0 minute at full hour, requires ACPI aware OS) ;wakeup_hour=3 ;sleep_hour=4 ; fonts (em size rather than pt) ;panel_font=Arial Narrow ;title_font=Arial Narrow ;panel_fontsize=200 ;title_fontsize=40 ; if set to yes will concatenate % wildcard character at the end of queue name ; it will select and retrieve / calculate data for multiple queues eg: ; queue_name=Sales- will cocatenate Sales-English, Sales-Spanish, Sales-Chinese ;multiqueue=yes ; advanced options ;interval=10 ;spacer_size=2 ;custom_xres=800 ;custom_yres=600 ;custom_xpos=1 ;custom_ypos=1 ;showmousecursor=yes ;showdsn=yes ;beep_freq=2000 ;beep_dur=50